About us

Software written by a marketing agency
with 370+ brands behind it.

Planet CRM did not come from a software company imagining how agencies work. It came from Planet — a creative marketing agency in New Cairo that lived every problem before writing a line to solve it.

Behind the system: Planet — Creative Marketing

Planet began as a small group of designers, writers and marketers who kept working together on the same kind of job — the ones where the client knew something was wrong, but not exactly what. Instead of carrying on separately, they built a studio for that work.

Today Planet is a creative marketing agency in New Cairo, working with companies across Egypt and the region, covering eight areas in-house: strategy, branding, social media, campaigns, video and motion, websites, paid ads and marketing consulting. One team, one plan, and one person you can call.

We work with hospitals and clinics, charities, financial companies, restaurants and hotels, travel, real estate and legal services — sectors where customers choose who to trust, so we would rather prove something than shout about it.

370+brands we have worked with
8marketing services, all in-house
24people in one team using the system daily
2languages from the first draft: Arabic & English
130+screens inside the system
50+connected modules
240+API services behind the interface
4external portals: client, guest, candidate, prospect
Two kinds of expertise, one system

Marketing expertise.
And expertise running marketing systems.

Making one great campaign is one thing. Running fifty campaigns for thirty clients in the same month without dropping anything is another. Planet CRM is the sum of both.

We know the content cycle from the inside

Brief, idea, writing, design and editing, internal review, client approval, scheduling, publishing, measuring. We have lived that cycle thousands of times, so we built it into the system step by step — with the right states, permissions and notifications at every step.

We run real ads with real budgets

Paid media is part of our daily work, so the system reads Meta campaigns directly, tracks every client's ad balance and warns before a campaign stops for lack of funds — not after the client calls upset.

We produce and we shoot

Shoot sessions with legs, locations, crews and gear, and post-production tasks through to delivery. The system understands shoot day because our team spends it on location, not at a desk.

We manage long client relationships

Renewals, complaints, monthly reports and statements. Clients rarely leave over one design; they leave over a growing feeling of not being heard — so the client portal is built to make them see, hear and be heard.

We run multi-currency agency finance

Clients paying in EGP, USD and SAR, prepaid balances, partial collections, payroll and month-close. It all used to live in scattered spreadsheets — now it lives in one place that tells the truth.

We lead creative people, not machines

Creatives need focus, not chasing; recognition, not surveillance. That is why there is “My Day”, rewards and points, a team wall and games — a comfortable team makes better work.

From problem to module

Every module in the system
has a story from a real workday.

We did not start from a feature list. We started from the questions asked in the office every day that never had one right answer.

  1. 01

    “Who approved this design? Did the client sign off or not?”

    A content studio with a two-step approval path — internal, then client — and every post with its history and discussion.

  2. 02

    “Where was this design uploaded? Slack, Drive or WhatsApp?”

    One approvals page that reads designs from every client channel and links them to the caption and publish date.

  3. 03

    “How much does this client owe? When did they pay?”

    Invoices in each client's agreed currency, partial collections, and a statement printed in one click — and visible in their portal.

  4. 04

    “The ad balance ran out and the campaign stopped!”

    A live ad balance per client straight from Meta, with alerts before it runs out.

  5. 05

    “Who is in today? Who is late?”

    Attendance by device and location, leaves and permissions in one tap, and deductions calculated automatically — no arguments.

  6. 06

    “I don't know what to start my day with.”

    “My Day” tells each person what to do now, what comes next, and what is blocking them.

  7. 07

    “That message got lost in the group chat.”

    Chats linked to the client and the task, calls and meetings inside the system, and “On Air” push-to-talk for quick words.

  8. 08

    “The month is over… did we make money?”

    A month-close checklist and a CFO dashboard showing each client's real profitability from actual working hours.

  9. 09

    “The team needs to feel like a team.”

    An internal wall for posts, congratulations and polls, stars of the day and week, and points redeemed for real rewards.

  10. 10

    “The client asks the same question every week.”

    A client portal with their content, tasks, campaigns and payments, plus an AI assistant answering from their account data.

Mission

To give creative and marketing agencies a system that understands how they work, so their creatives can create and their managers can trust that nothing falls between the cracks.

Vision

A region where the most creative work is also the most carefully made, and where Arab agencies stand beside the best in the world in their tools and discipline.

Six principles everything is built on

Not slogans on a wall — the same principles the agency works by, and the ones that decided what the system looks like.

Precise

Every decision in the system has a reason we can explain. Precision is respect for your team's time and your clients' money.

Magnetic

Software people want to open every morning, not software forced on them. A beautiful interface is not a luxury; it is what makes people actually use it.

Arabic from the start

Written in Arabic and English from the first draft, so Arabic never reads like a late translation, with Arabic type designed properly.

Quietly playful

Serious work does not have to be dull. A light touch in the small details, left out where it does not belong.

Proof over promise

Everything on this site runs today inside a real agency. If we cannot prove it, we do not write it.

Built to hand over

Your data is yours: export it any time, host it yourself if you want, and even buy the full source code.

How we built it

Not a single feature in the system was added because it “looks nice in a demo”.

01

A real problem

Everything starts from something that actually happened on a workday: an upset client, a lost invoice, someone not knowing what to do.

02

The smallest fix that works

We build the simplest version that solves it and put it in the team's hands almost the same day.

03

Daily use

Twenty-four people use it in their real work — and say what they think without being polite about it.

04

Constant improvement

Every note becomes a change, and every bug becomes a written rule that does not repeat.

05

Security first

Granular permissions, isolated sessions, audit logs and recovery points — before any new feature.

06

Ready for your agency

What has worked for us for months, we open to you — with setup, training and data migration.

Brands managed inside Planet CRM

Real clients. A real system.

Brands Planet works with — their accounts, content, approvals and payments are managed daily inside the system, and many follow their work from the client portal.

Value
Value
Westeros
Westeros
Al Shawwa
Al Shawwa
Al Ashi
Al Ashi
Al Jamalla
Al Jamalla
Fly 29
Fly 29
Wakeelak
Wakeelak
Terhal
Terhal
Al Zaytouna
Al Zaytouna
Tadawa
Tadawa
Belal Hanif
Belal Hanif
Jagal
Jagal
Lorya
Lorya
Mohamed Adel
Mohamed Adel

The people behind Planet

One team in one place — 24 people across leadership, account management, design, motion, video, photography, content, moderation, finance and administration. All of them work in Planet CRM every day.

MMohammed QadadaCEO & Founder
TTareq NasrChief Operating Officer
AAya AlashiHead of Accounts & Team Management

Why agencies trust Planet CRM

Built by the people who use it

The people who wrote the system are the ones who wake up and use it. No third party guessing how you work.

Tested in production

Every module has run for months on real clients, real money and real deadlines.

We say no

We do not add what complicates someone's day without adding value. Simplicity is a decision we make daily.

A partner, not a vendor

There is a full marketing agency behind us: we know what you need because we need it too.

In their words

What they say after trying it

Clients who follow their work through the Planet portal, and a team that works in it every day.

The biggest change is that we no longer ask “where are we?”. We open the portal and the content and designs are waiting for our approval — approve or comment in one click. The month is clear from day one.
ValueMarketing team Awaiting client sign-off
We used to deal with several parties for each part of our marketing. With Planet and its system we have one place to see the plan, the execution and the invoices together, and that saved us a lot of time.
WesterosManagement Awaiting client sign-off
A restaurant day is long and there is no time to chase messages. The portal tells us exactly what is needed from us, and the statement is ready whenever we ask.
Al ShawwaManagement Awaiting client sign-off
Following our ad campaigns and their balance from the same place we approve content was a leap. No more surprises about a campaign that stopped.
Fly 29Marketing team Awaiting client sign-off
Our service needs careful explanation and every word is reviewed. Commenting on each post in the approval path made review organised instead of lost between calls.
WakeelakFounder Awaiting client sign-off
The best part is that it is genuinely Arabic, not a translation. We send our requests, see who is working on them, and follow along easily from our phones.
Al AshiManagement Awaiting client sign-off
Shoots are organised now: date, place, crew and brief, then the final material waits for our approval. Nothing gets lost between shoot day and publish day.
TerhalContent team Awaiting client sign-off
In healthcare, accuracy matters. We can go back to any post and see who wrote it, who reviewed it and when we approved it. That reassures us.
TadawaMarketing Awaiting client sign-off

And from inside the team

I open “My Day” and know what to start with. Review notes are on the design itself, not in twenty messages.
DesignerPlanetAwaiting client sign-off
All my clients on one screen: brief, content, invoices and complaints. I stopped searching for things.
Account managerPlanetAwaiting client sign-off
Month-close takes an hour instead of two days, and the numbers match on every screen.
FinancePlanetAwaiting client sign-off
Check-in starts by itself when we reach the location. I have never lost a shoot day from my pay.
Shoot crewPlanetAwaiting client sign-off

Following Planet's “proof over promise”: each quote stays marked until its owner approves it in writing.

Ready to move your agency
to another planet?

Tell us about your team, and we’ll prepare a quote and a live demo within one business day.